Every once in a while you have an epiphany about what truly describes a great team member. Our team had one this week while talking about what a dentist might say about this. When we ask ourselves “What makes a valuable team member?” we typically think of terms like “engaged,” “great energy,” “wonderful skills,” “understands … Read more

We all know consumers increasingly check out review sites such as Google Local, Angie’s List and Insider Pages before they consider doing business with any company – including your dental practice. If you think your patients didn’t read up on you before they picked up the phone, think again. According to Rate Point, a company … Read more

One of the things that has been on my mind this last week, is practice financial management. It is this time of the year that I sit down and do financial projections for my office. Years ago I learned a method for looking at the numbers in the practice that allows for us to understand where … Read more